RSVP Guidelines
All Brand Partners who qualify for the Diamond Voyage need to RSVP online by logging into the BP back office. Please make sure to RSVP before the specified deadline (the deadline applies not only to RSVP but also to any application to bring guests or transfer qualifications); otherwise, space is not guaranteed. Please note: if you show up on-site without an RSVP or show up with guests that have not been previously approved or RSVP’d for, it is not guaranteed that we will provide services such as hotel accommodation or airport transportation. If we are able to provide you with these services, charges will be levied according to the stipulations set forth in the Diamond Voyage policy.
Activities
CalerieLife will organize the daily activities for all attendees, while also allocating some free time for you to Explore, Connect, and to get Inspired. All attendees are expected to adhere to the itinerary. Details of these activities will be disclosed in the itinerary.
Airport Transportation
When possible, ground transportation services between the airport and designated hotels will be provided on the official arrival and departure days of the trip. This service is only available to and from the main airport at the destination. Anyone arriving prior to or staying beyond the official trip dates will be responsible for their own transportation. For better ground transportation arrangements, accurate flight information must be submitted to CalerieLife via RSVP, email (event@calerie.com), or Intercom by the specified deadline. Please note that transportation services may vary depending on the destination and are not guaranteed.
Accommodation
All qualification recipients for the Diamond Voyage will receive accommodation in one room.
Hotel Additional Charges
If any extra costs occur during the stay (such as room service, property damage, violation of smoking rules, etc.), and the charges are added to the master account, CalerieLife will deduct the amount from the e-wallet of the BP account associated with the participant. Should the account balance be insufficient, subsequent commissions/bonuses will be progressively applied towards the outstanding amount until it is fully reconciled.
Meals
We will provide most meals during the trip, but there may be exceptions which will be noted in the itinerary. Meals not included will need to be paid for separately. We recommend that you have some cash or other payment options on hand. If you require vegetarian accommodations, please notify us via RSVP or intercom before the specified deadline.
Travel Qualification Transfer
Rewards earned under the Diamond Voyage are intended solely for the recipients’ use. Each earner is granted the privilege of inviting one family member to share this complimentary journey. The qualification cannot be resold, transferred, or refunded. If the qualification recipient does not participate in the trip, the accompanying person cannot participate in the Diamond Voyage alone.
Cancellation and No-show Fees
After RSVP, participants who are unable to attend due to personal reasons, and/or force majeure, and/or visa rejection can submit a special case application to the CalerieLife Events Department for changing participants (valid proof required) before the specified date. Anyone who cancels after this date or does not show up without a cancellation application after RSVP, will have relevant fees (specific amounts subject to the Diamond Voyage Location) deducted from the e-wallet of their travel qualification holder account. Should the account balance be insufficient, subsequent commissions/bonuses will be progressively applied towards the outstanding amount until it is fully reconciled. CalerieLife reserves the right to cancel all benefits and rewards related to the Diamond Voyage in their account (or related accounts).
On-Site Changes
We require that all changes related to the Diamond Voyage be requested and approved 30 days before the start of the trip. If changes are requested after this date or during attendance, the following fees will be charged:
- Changing Participants: $500 USD
Qualification recipients who request on-site changes to accompanying persons' information (without additional rooms).
- Adding Accompanying Persons On-Site: Depending on the specific travel itinerary
On-site addition of any guest (including children) that is not already on the RSVP list in the same room will be charged according to the specific travel itinerary. If an additional room is required (based on room availability), an additional room charge will be incurred.
*The fees listed do not guarantee availability or on-site approval. All listed fees are non-refundable. Approval of any on-site changes will be contingent upon the unique circumstances.
Responsibilities of Brand Partners
- From the day of achieving the travel qualification to the end of the trip, Brand Partners must always maintain an Active account status, and not be involved in any unresolved compliance or legal issues. If a Brand Partner's travel qualification is canceled due to failure to meet the above requirements or violation of rules, they will no longer receive any rights and rewards related to the trip (including those who RSVP but do not show up).
- Participants are responsible for their visas. Please follow the standard visa application procedure and consider the time required for visa processing to avoid travel delays. Attendees must ensure that their passports are valid for at least six months beyond the last day of the trip and, if necessary, obtain one or more visas for different countries for passage.
Use of Photos and Videos
CalerieLife may take photos and videos of the activities throughout the trip. These photos and videos may include participants' portraits, voices, and speeches. CalerieLife reserves the right to use these photos and videos without prior notice. This may include but is not limited to use in the company's promotional materials, social media, public relations activities, press releases, and other official or unofficial publications. All participants agree and understand that their portraits, voices, and speeches may be captured and used for the company's marketing and promotional purposes, and hereby grant CalerieLife irrevocable, worldwide, free, and permanent permission to use these photos and videos.