Signature Adventure Global Travel Policy

RSVP Guidelines

All trip winners need to RSVP online by logging into the Brand Partner back office. Please make sure to RSVP before the specified deadline and pay close attention to the various deadlines for the specific activities. The deadline applies not only to the RSVP but also to any application to bring guests or transfer qualifications; otherwise, space is not guaranteed. Please note: if you show up on-site without an RSVP or show up with guests that have not been previously approved or RSVP’d for, it is not guaranteed that we will provide services such as hotel accommodation or airport transportation. If we are able to provide you with these services, charges will be levied according to the stipulations set forth in the Travel Policy.

Activities

CalerieLife will organize the daily activities for all attendees, while also allocating some free time for you to Explore, Connect, and to get Inspired. All attendees are expected to adhere to the itinerary. Details of these activities will be disclosed in the itinerary.

Airport Transportation

When possible, ground transportation services between the airport and the hotel will be provided upon official arrival and departure days of the trip. This service is only available to and from the main airport at the destination. Anyone arriving prior to or staying beyond the official trip dates will be responsible for their own transportation. For better ground transportation arrangements, accurate flight information must be submitted to CalerieLife via RSVP, email (event@calerie.com) or intercom before the specified deadline. Please note that the transportation service may vary depending on the destination and is not guaranteed.

Accommodation 

All trip winners will be accommodated with a standard double room. Those who earned 2 travel qualifications will be provided with a double occupancy room and are able to room with their chosen guest. Those who earned 1 travel qualification will be provided one bed in a double room and can choose another trip earner with whom they would like to share the room, if both of them submit the request before the RSVP deadline via Intercom on Brand Partner back office. If no room application is submitted before the deadline, the company will assign another participant of the same gender as a roommate.

Hotel Additional Charges 

If any extra costs occur during the stay (such as room service, property damage, violation of smoking rules, etc.), and the charges are added to the master account, CalerieLife will deduct the amount from the e-wallet of the BP account associated with the participant.

Meals 

We will provide most meals during the trip, but there may be exceptions which will be noted in the itinerary. Meals not included will need to be paid for separately. We recommend that you have some cash or other payment options on hand. If you require vegetarian accommodations, please notify us via RSVP or intercom before the specified deadline.

Travel Qualification Transfer

All travel qualification transfers or changes must be approved by CalerieLife. Applications for qualification transfers must be submitted to CalerieLife through the Brand Partner back office via Intercom before the RSVP deadline. Applications submitted after the RSVP deadline, but before the modification deadline, will incur a $300 transfer fee. Applications submitted after the modification deadline will not be accepted. Please refer to the specific event rules for the relevant deadlines. Payment must be made promptly via health fund or credit card after the application is approved. 

Cancellation and No-show Fees

Any cancellation requests must be submitted to CalerieLife prior to the specified withdrawal deadline for the event. Anyone who cancels after this date or does not show up without a cancellation application after RSVP, will have $2,500 deducted from the e-wallet of their travel qualification holder account. Should the account balance be insufficient, subsequent commissions/bonuses will be progressively applied toward the outstanding amount until it is fully reconciled. Any travel qualifications that are withdrawn or no-show will be considered void and cannot be retained for other travel events. 

On-Site Changes 

We require all changes to be submitted prior to the specified modification date for the event. Changes can only be made once the application has been approved. If changes are requested on-site, the following fees will be charged:

1. Change of roommates: $100 USD 
   Exchange of roommates with another room.

2. Transfer of travel qualification: $500 USD
   On-site transfer of travel qualification to other participants (no additional room requirement).

3. Extra guest addition: fees vary depending on the specific travel destination  (no additional room requirement) 
   On-site addition of any guest (including children) that is not already on the RSVP list in the same room will be charged according to the specific travel itinerary. If an additional room is required (based on room availability), an additional room charge will be incurred.

*The fees listed do not guarantee availability or on-site approval. All listed fees are non-refundable. Approval of any on-site changes will be contingent upon the unique circumstances.

Responsibilities of Brand Partners

From the day of achieving the travel qualification to the end of the trip, Brand Partners must always maintain an Active account status, and not be involved in any unresolved compliance or legal issues. If a Brand Partner's travel qualification is canceled due to failure to meet the above requirements or violation of rules, they will no longer receive any rights and rewards related to the trip (including those who RSVP but do not show up).

Participants (non-US residents) are responsible for making sure they have a passport valid for more than 6 months after the trip end date, and if necessary, a visa, proof of immunization and/or any other documents required to enter any country or countries.

Extra Guest Purchasing

When space is available, CalerieLife allows trip earners two additional guests, such as family members or spouses. Extra guest purchasing applications must be submitted to event@calerie.com and payment must be completed before the RSVP deadline. If the application is approved, the guest will be responsible for all travel expenses throughout the trip. Costs may vary depending on the travel destination. Guests can be CalerieLife Brand Partners or non-Brand Partners. However, if the trip earner bringing a guest cannot attend, the guest cannot attend either. CalerieLife will determine whether the qualification earner will be allowed to bring guests based on the space availability and the following conditions:

1. Total travel points earned
2. Highest rank achieved

Use of Photos and Videos 

CalerieLife may take photos and videos of the activities throughout the trip. These photos and videos may include participants' portraits, voices, and speeches. CalerieLife reserves the right to use these photos and videos without prior notice. This may include but is not limited to use in the company's promotional materials, social media, public relations activities, press releases, and other official or unofficial publications. All participants agree and understand that their portraits, voices, and speech may be captured and used for the company's marketing and promotional purposes, and hereby grant CalerieLife an irrevocable, worldwide, free, and permanent permission to use these photos and videos.